1. Scope
This Privacy Policy describes how Credit Quack handles information in connection with creditquack.com, website inquiries, communications, and online experiences that link to this policy. Separate client agreements, lender applications, client portals, or third-party services may provide additional privacy terms that apply to those specific activities.
2. Information You Choose to Provide
You may choose to provide information when you contact Credit Quack, request information, begin an intake process, communicate by email or telephone, or use a service-related workflow. Depending on the interaction, that information can include your name, email address, telephone number, business information, questions, documents, and other information you decide to submit.
Do not send Social Security numbers, full financial-account credentials, passwords, or other highly sensitive information through ordinary email unless Credit Quack has specifically directed you to an approved secure method for that information.
3. Website and Technical Information
When you use a website, hosting providers, security services, analytics tools, or similar technology may process technical information such as IP address, browser or device information, pages requested, timestamps, referral information, and security events. The exact information available can depend on the services and settings used to operate the website.
4. How Information May Be Used
Information may be used to respond to inquiries, provide or support requested services, maintain client communications, operate and secure the website, improve the user experience, maintain records, prevent misuse, comply with legal obligations, and support business operations related to the services a visitor or client requests.
7. Retention and Security
Credit Quack seeks to use reasonable administrative, technical, and organizational safeguards appropriate to the information and systems involved. No internet transmission, email system, or storage method can be guaranteed to be completely secure.
Information may be retained for as long as reasonably necessary for the purpose for which it was collected, to support an active relationship, maintain required records, resolve disputes, enforce agreements, or satisfy legal and operational requirements.
8. Your Choices
You can choose not to submit optional information through the website and can contact Credit Quack to ask questions about information you previously provided through a Credit Quack-controlled communication channel. Requests may be subject to identity verification, recordkeeping duties, applicable law, and the capabilities or obligations of third-party systems.
9. Third-Party Links
Creditquack.com may link to a client portal, lenders, payment providers, mapping services, social platforms, educational resources, or other third-party websites. Credit Quack does not control the privacy practices of third-party sites, so review their policies before submitting information.
10. Children’s Privacy
Credit Quack services and this website are intended for adults and are not directed to children under 13. If you believe information from a child has been submitted through a Credit Quack-controlled website channel, contact Credit Quack so the situation can be reviewed.
11. Policy Updates
This policy may be updated as website features, service providers, business practices, or legal requirements change. The current version will be posted on this page with an updated effective date.
12. Contact
Questions about this Privacy Policy can be directed to team@creditquack.com or (757) 290-8714. Credit Quack’s listed address is 1100 Exploration Way, Hampton, VA 23666.